Security

Built for Mortgage Data

GLBA-compliant infrastructure. AES-256 encryption. Zero cross-tenant access.

Our Approach

Security at Every Layer

Mortgage data is some of the most sensitive consumer data that exists. We treat it accordingly.

Encryption

  • AES-256 encryption for all data at rest
  • TLS 1.3 for all data in transit
  • Encrypted backups with separate key management
  • Third-party credentials stored with AES-256-GCM

Infrastructure

  • Hosted on Google Cloud Platform (us-central1 + us-east1)
  • Automatic failover across multiple availability zones
  • 99.9% uptime SLA with redundant architecture
  • Regular automated backups with point-in-time recovery

Access Controls

  • Role-based access control (RBAC) per organization
  • Complete data isolation — no cross-tenant data access
  • All data access events logged and auditable
  • LendFlowPro staff cannot access loan files without written permission

Compliance

  • GLBA Safeguards Rule implementation
  • Written information security program (WISP)
  • Third-party vendor security assessments
  • Employee security training and background checks

Application Security

  • OWASP Top 10 mitigations applied
  • Input validation and output encoding throughout
  • Dependency vulnerability scanning in CI/CD
  • Regular penetration testing by third-party security firms

Incident Response

  • Defined incident response plan with assigned roles
  • Customers notified within 72 hours of any breach
  • Security incidents logged, triaged, and post-mortemed
  • 24/7 monitoring with automated alerting

GLBA Safeguards Rule

The Gramm-Leach-Bliley Act requires financial institutions — including mortgage processors — to implement a comprehensive information security program. LendFlowPro is built to support your GLBA compliance obligations, including:

  • Designating a qualified information security program coordinator
  • Risk identification and assessment for customer information
  • Access controls limiting data to authorized personnel
  • Encryption of customer information in transit and at rest
  • Secure disposal of customer data per retention schedules
  • Monitoring and testing of security controls
  • Oversight of service providers with access to NPI

Security Questions?

Report a vulnerability or request our security documentation.

security@lendflowpro.com